Books and Publications

Books

Facility and Property Management: A Comprehensive Guide, Dr. Jeffery L. Campbell.  This wide-ranging text covers the myriad functions of an effective facility manager—an indispensible resource for FM professionals.  Work in progress – due to be published fall 2009.

Cleanliness and Learning in Higher Education, Dr. Jeffery L. Campbell, Alan Bigger, APPA and ISSA, (2009).

Facility Management Shared Services: The Balance Between FM In-House Services and Outsourcing, Dr. Jeffery L. Campbell, APPA, Alexandria, VA, (2008).

Facility Management Outsourcing: An Overview of the Industry and Its Largest Companies, Jeffery L. Campbell, International Facility Management Association, Houston, TX (2007).

The Business of FM: An IFMA Fundamentals Based Course, D. Anderson, J. Campbell, C. Farren, C. Hodges, J. Hosford, S. Hulick, D. McKnight, J. Marten, A. Moser, J. Whittaker, International Facility Management Association, Houston, TX, (2006).

Investment in Federal Facilities: Asset Management Strategies for the 21st Century,  A. Dorman, D. Nash, A. Amekudzi, K. Beasley, J. Campbell, E. Dillinger, J. Fountain, T. Fridstein, L. Garsys, D. Hawk, R. Keeney, S. Lukasik, C. O’ Cleireacain, C. Spruill, National Academies of Science, National Research Council, National Academies Press, Washington D. C. (2004).

Leading the Sustainable Revolution, International Facilities Management Association Management Course, J. Campbell, D. Anderson, Houston, TX, (February 2003).

Construction Project Management and Controls,  Jeffery L. Campbell, Brigham Young University Facilities and Construction Management 415, Independent Study Course, Provo, UT, (May 2002).

The Results You Want: A Whole-System Approach to Facility Management Leadership,   Jeffery Campbell, Brent Anderson, International Facility Management Association Competency Based Course, Houston, TX, (January 2002).

The Real Estate Game: Managing Real Estate Plans, Jeffery L. Campbell, International Facility Management Association, September 2000, Houston TX., 2nd Edition, Real Estate for Facility Manager, Houston, TX, (2006).

How Contractors Can Keep Their Clients Coming Back: Nine Proven Methods to Improve Client Retention, Jeffery L. Campbell, National Commercial Builders Council of the National Association of Home Builders, (copyright 1999), Washington, D.C.

A Baseline Study of Practices and Perceptions of Marketing and Aftermarketing Activities Among Commercial General Contractors, Jeffery L. Campbell, Dissertation, (1999), University of Idaho, Moscow, Idaho.

Publications

Cleanliness and Learning in Higher Education, Facilities Manager, Jeffery L. Campbell, (2008).

The Cleaning/Learning Connection, ACJ Asia Cleaning Journal, Jeffery L. Campbell, (2008).

The Techno-facility Manager: Getting into Google is a must for today’s trendsetters, Medical Construction and Design, Jeffery L. Campbell, (2008).

Using Google Tools for Better Project Management, Conference Proceedings, World Workplace, Jeffery L. Campbell, (2008).

Building the Business Case for Facility Capital Investment, Medical Construction and Design, Jeffery L. Campbell, (July 2007).

Employee Succession Planning: Are You Prepared? Facilities Manager, Jeffery L. Campbell, David Schultz, Trent Murray, Jordan Smith, Kendall Nielsen, Matt Moffitt, (July 2007).

Got an FM Query? Just Google It!  International Facility Management Association, World Workplace 2007 Conference Proceedings, Jeffery L. Campbell, Kevin Moulton, Brad Cowley, New Orleans, (October 2007).

An Unlikely Team: From Architects to Janitors, Everyone Has A Role in Curbing Staff Infection, Medical Design & Construction, Jeffery L. Campbell, (2006).

The Secret of How to Really Control Your Project Costs, International Facility Management Association, World Workplace 2006 Conference Proceedings, Jeffery L. Campbell, Josh Andlin, Lee Carnell, John Penfield, Scott Tidwell, San Diego, CA, (October 2006).

New Career Twist: Positioning FMs as Scholars with Skills, Facility Management Journal, Jeffery L. Campbell, (March/April 2005).

Operating Models in Facilities Management: What’s Best for Your Institution?
APPA Educational Facilities Leadership Forum, Jeffery L. Campbell, Orlando, FL, (August 2005).

Significantly reducing facility maintenance costs through innovative custodial safety, Journal of Facilities Management, Jeffery L. Campbell, Henry Stewart Publications, London, UK, (March 2005).

Significantly Reducing Facility Maintenance Costs Through Innovative Custodial Safety, International Facility Management Association, World Workplace Conference Proceedings, Salt Lake City, Utah, (2004).

(OS1) Is a Safety System – Ongoing Evaluation of the Benefits of (OS1).  Users Group Symposium, Symposium Proceedings, University of Massachusetts, Amherst, MA, (2004).

A Baseline Study of the Effects of (OS1) on Custodial Safety.  Users Group Symposium, Symposium Proceedings, University of Texas, Austin, TX, (2003).

What Will Facilities Professionals Need to Know?  Facilities Manager, Association of Higher Education Facilities Officers, APPA, Alexandria, VA, (July/August 2002).

How do Evolving Systems, Procedures and Processes Impact the Organization’s Ability to Get Things Done?  The Association of Higher Education Facilities Officers (APPA) Educational Facilities Leadership Forum, Conference Proceedings, D. Christensen, J. Campbell, L. Stanley, E. Dillinger, C. Crutchfield, Phoenix, AZ,  (2002).

What Will the Future Facilities Professional Need to Know to Manage the Facilities of the Future?  The Association of Higher Education Facilities Officers (APPA) Educational Facilities Leadership Forum, Conference Proceedings, Phoenix, AZ, (2002).

The Percentage of Annual Contracts That Commercial Contractors Attribute to Marketing and Its Relationship to Contractor Type, Geographic Location, Size of Company and Years in Business, International Proceedings of the 37th Annual Associated Schools of Construction Conference, Jeffery Campbell, p. 271, (April  2001).

Practices and Perceptions of Client Retention Activities Among Commercial Construction Contractors, International Proceedings of the 37th Annual Associated Schools of Construction Conference, p. 277, Jeffery Campbell, (April 2001).

Delivering New Office Space Quicker, Cheaper, and with a Flexible, High-performing Work Environment, International Facility Management Association, 2001 World Workplace Conference Proceedings, Volume 2, p. 247, Jeffery Campbell, (2001).

The ABC’s of Real Estate Leasing, International Facility Management Association, 2001 World Workplace Conference Proceedings, Volume 2, p. 325, Jeffery Campbell, (2001).

BYU’s Capital Needs Analysis Center Expands the Life of its Campus, Facility Management Journal Jeffery L. Campbell, page 52, , May/June 2000.

Developing a Company Wide System for Managing Client Complaints, Commercial Builder, p. 25, Jeffery L. Campbell, (July/August 2000).

Best Practices for Managing Life-cycle Expenses for Maintenance and Repairs, International Facilities Management Association, World Workplace 2000 Conference Proceedings, p. 87, Volume 2, Jeffery L. Campbell, (September 2000).

After-Marketing: How Contract Services Can Keep Customers for Life, International Facility Management Association, Conference Proceedings: World Work Place 1999, Jeffery L. Campbell, (October 1999).

Developing Facility Plans, IFMA Web Course 741, Jeffery L. Campbell and D. Brent Anderson. (September 1999).

Managing Client Expectations, Commercial Builder, pp. 46-48, National Commercial Builders Council, NAHB, Jeffery L. Campbell, (Sep/ Oct 1999).

Marketing for Long-Term Relationships, Commercial Builder, pp. 24-25, National Commercial Builders Council, NAHB, Jeffery L. Campbell, (Jul/Aug 1999).

Managing Client Expectations: How Would You Like Your Steak? Constructor Marketing, pp. 18-19, Jeffery L. Campbell, (Jan/Feb 1999).

Landing Profitable Projects with Less Competition, Commercial Builder, pp. 37-38, National Commercial Builders Council, NAHB, Jeffery L. Campbell, (Spring 1999).