OS1 Users Symposium, presentation: Cleaning Standards and Science – An Update, July 19, 2010, Portland, OR.
IREM National Conference, presentation: Aftermarketing, How To Keep Your Clients Coming Back, October 23, 2010, Orlando, FL.
IFMA Fall Symposium, teaching: Technology Competency Course, October 25-26, 2010, Atlanta, GA.
World Workplace, presenting: What Every Facility Manager Should Know About Microbiology, October 28, 2010, Atlanta, GA.